Support Center

Get help with Base47 products. We're here to help you succeed.

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Documentation

Comprehensive guides and tutorials for all Base47 products.

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Video Tutorials

Step-by-step video guides to help you get started quickly.

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Email Support

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Report a Bug

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Frequently Asked Questions

How do I install Arq Editor? +
Install Arq Editor like any WordPress plugin: Go to Plugins → Add New → Upload Plugin, then upload the ZIP file and activate.
What's the difference between Free and Pro? +
The Free version includes the classic HTML editor. Pro adds Monaco Editor (VS Code-style), advanced features, priority support, and more.
Can I use Base47 products on multiple sites? +
Yes! Our Starter plan covers 3 sites, Pro covers 10 sites, and Unlimited covers unlimited sites.
Do you offer refunds? +
Yes, we offer a 30-day money-back guarantee on all purchases. Contact us if you're not satisfied.
How do I activate my license? +
After purchase, go to your WordPress admin → Base47 → License, enter your license key, and click Activate.